Refund & Return Policy

Easy Returns

Once the return request is generated, we will process the return in 5-7 business days. Our return policy lasts 7 days. If 7 days have passed since your delivery, we offer you a full refund or exchange. We offer return refunds or exchanges only in cases where a damaged product is received by the customer.

Please contact via email:


help.essentialglow@gmail.com

For return the product

If customer wants to cancel order then contact us via email:


help.essentialglow@gmail.com

What is eligible for a return?

You may return your item purchased from essentialglow.in that is unused and in new condition.

Who charges the Shipping fees for returned products?

Our team will arrange for the return shipment for customers residing within India. For customers residing outside India, the customer will be responsible for shipping the product back to us.

How much time does it take to get refund?

Timeline of refund: 7-10 Working Days. Our team will receive the returned product, perform a quality check, and initiate a refund within 48 hours after it has been approved. The refund will appear in your account between 3 and 5 working days after it has been initiated.

Can I get an exchange for the products purchased on Essential Glow?

Yes, products purchased during sale/offer on our site will be eligible for an exchange. But remember, only regular priced items may be refunded. Sale items cannot be refunded.

Reach out to our customer support team for further assistance.